Patricia Rose - New Zealand Certificate in Health and Wellbeing (Advanced Support) (Level 4)

After 12 years working in the retail industry, Patricia Rose was initially nervous to pursue a career in healthcare.

“I found myself at a crossroads in my life where I wanted a change. However, being more mature I was anxious to change jobs, especially as I didn’t have any experience or qualifications relating to the healthcare sector.

“Nevertheless, with the encouragement of friends and family I decided to take the leap and apply for a position as a Healthcare Assistant in a rest home wing.”

Upon beginning her new role, Patricia was encouraged by her manager to gain a formal qualification through New Zealand Tertiary College (NZTC).

“The thought of studying again was nerve-racking, as it has been over 30 years since I left school. I also haven’t had much experience with computers and online learning. However, NZTC staff are incredibly supportive and have helped me overcome any issues that have arisen.

“I can now proudly say that I have achieved my Level 2 and 3, and am halfway through the New Zealand Certificate in Health and Wellbeing (Advanced Support) (Level 4).”

Patricia has found immense value in exploring a range of relevant topics throughout her studies.

“I have just finished an assessment on Crohn’s disease, which has really opened my eyes. An extended family member of mine suffers from this, but I previously wasn’t aware of everything she goes through on a daily basis and how hard it is for her – both physically and emotionally.

“I am also looking forward to completing an elective palliative end of life course in the coming months which will be extremely beneficial for my learning.”

With increased confidence and an ever-evolving skillset, Patricia is moving from strength-to-strength in her role.

“Aside from providing personal care to residents, I also go over to the hospital wing to help other staff members when required.

“I recently got my medication competency too, so I can assist with giving residents their medication when needed, as well as informing nurses of any changes I have observed during the day.”